Leaving Denver today, at the airport, the US Airways agent that helped me was happy and seemed to be unaffected by the horribly rude, impatient, and too-tan-for-their-own-good departing ski tourists. I actually had to say to one angry older man (who could have smuggled a six-pack of Coors in his nose hair) that I though he needed to calm down. I've been late for a flight before, and very upset at the glacial pace at which things move when you are impatient to get going, but, having waited tables and worked in retail, I know what it's like to be treated poorly by a customer, so I just don't ever go there. On the other hand, I won't tolerate being treated poorly by a customer service person, either. But there's no need to yell and scream. That'll just get you a security guard on each elbow. The worst thing I'll say to someone is: "You seem to be really having a bad day. I know I'm not the cause of it, but maybe I should talk to someone else." This usually gets a dumbstruck look, then a half smile, and often, an apology. But it always gets a change in attitude.
While I am pet-peeving...why is it that there's free wireless access at every Motel 5-1/2 in the country but the Hyatt Regency, where you pay $200 a night, hits you up for another $10 a day to get online?
Heading to Lost Wages, Nevada now. Sitting in the Denver airport, where there is NOT free wireless access. What is wrong with these airports and hotels? Shouldn't free wirelss Internet access be an inalienable right?
1 comments:
BT3
Considering that I have to make do with a no speed dial up connection, your not going to get much sympathy hre.
Enjoy Lost Wages
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